Workflow and Automation Competency Centre

From 31st July 2025, the Workflow and Automation Competency Centre is becoming embedded into existing University units.  

You can now access support in the following ways: 

  • The inbox will stay active and will be looked after by colleagues in IT services who will help you find the help or answers you are looking for 

  • Monthly automation and workflow surgeries together with colleagues in Focus we will offer a monthly session to offer practical help and guidance on Automation and Workflow 

  • Training continues, during 2025 and will transition to support other Digital Transformation initiatives 

  • The WACC SharePoint site will stay live with all our resources, and you can ask the bot for help 

  • The Nexus Users Group will continue to be the place for peer-to-peer automation inspiration and support and the Continuous Improvement Community of Practice is the place to talk about getting ready to automate. 

Transform how you work with workflow and automation 

Looking to streamline processes, reduce manual tasks, or explore tools like Microsoft Power Platform and AI? The Workflow and Automation Competency Centre supports departments across the University to improve efficiency, reduce errors and save time.  

Our team of business technologists and technical experts offers free one hour consultations and staff training to help automate workflows and improve accuracy.

We act as a single point of contact to connect you with IT and training resources across the University. Join our community via the Power Automate channel in the Nexus User Group Team to share insights and learn from others.

 

Events and webinars

Harnessing digital to work more efficiently and effectively

Watch this webinar to learn about strategies that foster continuous improvement and the need to avoid automating bad processes. Hear how we are helping teams across the University to use automation technologies effectively and gain valuable insights into best practices for successful implementation.

Continuous improvement + technology = time saved webinar

Watch the recording of our session to learn about the support available from the team and the importance of CI before automating processes. During the session, Alice Bevan from Student Fees and Funding and Ying Hung from the BioEscalator shared their CI and technology experiences.

Enhancing Approval Flows in Power Automate: Managing Reminders and Timeouts.

Watch this webinar to learn how to manage approvals in Power Automate more effectively. Discover how to set reminders and take actions when it times out.

Contact us

If you'd like to find out how workflow and automation can help, complete the form and the team will be in touch.

Expression of interest form 

Explore self-paced learning resources

Learn how to start with automation, discover best practice tips and read case studies about how colleagues have improved their workflow. 

View resources on SharePoint

Power Automate training

Learn how Microsoft’s Power Automate tool can help you with demonstrations and hands on practice. Running twice a month, the free in-person training is suitable for beginners and open to all colleagues.

Power Automate training sign up 

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