If you cannot contact the service via the helpline, please contact Health Assured counsellors via live chat or video call on the Wisdom app (please note, this app can be accessed on your browser).
Health Assured can provide sign language counsellors, language line translators (click here for a full list of the languages spoken), text relay and video calls.
If you have any other accessibility requirements you would like to see included, please contact the wellbeing team at wellbeing@admin.ox.ac.uk.